Welcome to New Wear Store! These Terms and Conditions outline the rules and regulations for using our website (www.newwearstore.com) and purchasing our Philadelphia-inspired contemporary fashion.

By accessing this website and placing an order, you agree to be bound by these Terms and Conditions. If you disagree with any part, please refrain from using our website.

1. Website Use

1.1 Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our website and make purchases.

1.2 User Responsibilities

You agree to:

  • Provide accurate and complete information when creating an account or placing an order
  • Maintain the confidentiality of your account credentials
  • Not use our website for any unlawful purpose
  • Not attempt to gain unauthorized access to our systems

2. Products and Services

2.1 Product Descriptions

We strive to accurately display our contemporary fashion items including boots, clothing, dresses, jewelry, and footwear. However:

  • Colors may vary slightly due to monitor settings
  • Product dimensions are approximate
  • Items are subject to availability

2.2 Pricing

All prices are in USD and subject to change without notice. We reserve the right to correct pricing errors that may occur.

2.3 Product Availability

Some items may be limited edition or seasonal. We cannot guarantee the availability of any product.

3. Orders and Payments

3.1 Order Process

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

  • Product unavailability
  • Suspected fraudulent activity
  • Errors in product or pricing information

3.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order.

3.3 Shipping

We offer two shipping options:

  • Standard Shipping ($12.95): via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: via EMS for orders over $50, delivered in 15-25 business days after shipment

Orders are processed within 1-2 business days (excluding weekends and holidays). We ship worldwide except to certain remote areas and parts of Asia.

4. Returns and Exchanges

4.1 Return Policy

You may return or exchange most items within 15 days of delivery, provided:

  • Items are unworn, unwashed, and in original condition
  • All original tags are attached
  • Items are in original packaging

Non-Returnable Items: For hygiene reasons, we cannot accept returns on jewelry (including necklaces) or items marked as “Final Sale.”

4.2 Return Process

To initiate a return:

  1. Email [email protected] within 15 days of receiving your order
  2. Wait for approval and return instructions (within 2 business days)
  3. Ship your return to our Philadelphia location using a trackable method

4.3 Refunds

Refunds will be issued to your original payment method within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable.

4.4 Exchanges

Follow the return process and clearly indicate the item/size/color you wish to exchange for. You’ll be responsible for any price differences.

5. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or licensed to us and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express permission.

6. Limitation of Liability

New Wear Store shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Delays in shipping beyond our control (customs, weather, etc.)
  • Minor variations in product color or fit

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product in question.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified Terms.

10. Contact Us

For questions about these Terms or our products:

Email: [email protected]
Address: New Wear Store, 1502 Maud Street, Philadelphia, PA 19107, United States