At New Wear Store, we understand that receiving your fashion finds quickly and reliably is just as important as choosing the perfect pieces. That’s why we’ve designed a delivery system that brings Philadelphia style to your doorstep—wherever you are in the world—with options to suit every need and timeline.

Quick Delivery Summary: Order processing takes 1-2 business days. Choose between our premium Standard Shipping (10-15 days) or Free Shipping option (15-25 days). We ship globally (excluding some Asian and remote areas) via trusted carriers including DHL, FedEx, and EMS.

Our Shipping Options

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Standard Shipping – $12.95

For fashion lovers who want their items a little faster, our Standard Shipping option delivers in 10-15 business days after dispatch. We partner with premium carriers DHL and FedEx to ensure your package arrives safely and efficiently.

Ideal for: Those special occasion outfits or when you simply can’t wait to refresh your wardrobe.

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Free Shipping (Orders Over $50)

For orders totaling $50 or more, enjoy free shipping via EMS with delivery in 15-25 business days after dispatch. This economical option lets you invest more in your style while we handle the shipping costs.

Perfect for: Seasonal wardrobe updates or when you’re stocking up on multiple pieces.

Global Delivery with Local Care

From our historic Philadelphia headquarters to fashion-forward customers worldwide (excluding some Asian and remote areas due to shipping constraints), we’re committed to making premium fashion accessible globally. Our partnerships with leading international carriers ensure your New Wear Store purchases arrive safely, wherever you are.

What to Expect After You Order

  1. Order Processing: Our Philadelphia team carefully prepares your items within 1-2 business days.
  2. Shipping Confirmation: You’ll receive tracking information via email once your order ships.
  3. In Transit: Track your package’s journey from our boutique to your doorstep.
  4. Delivery: Our carriers will deliver your fashion finds directly to you.

Delivery FAQs

Do you offer express shipping?

Currently, we focus on providing reliable standard and free shipping options to keep our prices accessible. Our standard shipping via DHL/FedEx typically arrives within the estimated timeframe.

Why don’t you ship to some areas?

Due to logistical challenges and customs restrictions, we’re unable to ship to certain Asian countries and remote locations. We’re continually working to expand our shipping network.

What if my package is delayed?

While most deliveries arrive on time, occasional delays can occur. If your package is significantly delayed, contact our customer service at [email protected] for assistance.

Our Delivery Promise

Just as we carefully curate our collections of Lucky Brand and other premium labels, we’re equally thoughtful about how we deliver them to you. Whether it’s those perfect boots for fall, a versatile dress for work-to-weekend wear, or our signature pearl collar necklaces, we want your New Wear Store experience—from browsing to delivery—to reflect the same quality and care we put into every piece we offer.

Have more questions about delivery? Our customer service team is always happy to help at [email protected].

Happy styling!
The New Wear Store Team